1. Decide who your survey will go to
Who is your target audience? And how are you going to contact them? By SMS/Smartphone or more traditional email for answering on a desktop or tablet?
Do you have their names and contact details, such as email addresses and/or mobile phone numbers?
This information will determine whether or not you can invite people by email (or SMS) to your survey or you will need to send out a generic link to an anonymous survey.
2. Design questionnaire
SurveyManager gives you three options here:
3. Pilot test your questionnaire on friends and colleagues
You can never do too much pilot testing. This will reveal the little things like typos and logic errors that you missed. SurveyManager has a specific testing phase built into its workflow, called design mode – so take advantage of it! It is less embarrassing to make the changes now at testing rather than try to later when the survey has gone out to the target group for real.
4. Decide on how to send it out
Surveys can be distributed by one or a combination of ways:
5. Write invitation emails (invitational surveys only)
Write your emails in SurveyManager using merge fields such as first name, surname and hyperlink to personalise them. They can be sent with attachments. Email templates can be drafted and prescheduled for dispatch
6. Enter start and end dates
These can be entered in advance, so the survey can go out whilst you are away from work.
7. Send invitation emails and/or SMS
Relax - SurveyManager does this for you once you have given it a start date and time.
8. Survey live and monitor responses
There is not much to do here except to answer a few people who might have queries about your survey. Take from surveymanager.com.au
9. Survey closes and export data
Just click on the export buttons in SurveyManager to do this.
10. Analysis and reportingNow comes the interesting bit. You have a number of options here depending on which questionnaire you used: